Privacy Policy

At Odense Marcipan A / S ("Odense Marcipan" / "we" / "us" / "our"), we give high priority to data security and confidentiality. This personal data policy applies to our website, and lays down guidelines for Odense Marcipan's way of processing your personal data, and provides you with the information that you are entitled to receive in accordance with applicable data protection legislation. You must read the privacy policy before submitting your personal information to Odense Marcipan.

Data controller and contact information

The data controller for your personal information is:

Odense Marcipan A / S
Address: Toldbodgade 9-19, DK-5000 Odense C
CVR No .: 15233699
Tel .: +45 63 11 72 00

Types of personal information

The categories of personal information that we collect include:

  • Your name
  • Your e-mail address
  • Your phone number
  • Your address
  • Payment details
  • Information about your orders
  • Information on how to move around the website
  • Your IP address
  • Your MAC address
  • Communication with you
  • What type of browser you use
  • What type of device you are using
  • Digital footprints

The collection of your personal information takes place in one or more of the following cases:

  • When using the Website
  • When you buy items online on our webshop
  • When you contact us via customer service
  • When you contact us per. e-mail, telephone or by ordinary letter
  • When you sign up for our newsletter

Use of personal information

The personal information may be collected and used for the following purposes:

  • Execution of orders
  • To enter into a contract with you
  • To be able to manage shipments, complaints and returns
  • Sign up for and submit newsletters and marketing materials
  • Customer service and general communication
  • Compliance with requirements in accordance with applicable law
  • In order for legal claims to be established, asserted or defended
  • Administration of your information, including via your click behavior in relation to broadcast marketing and via cookies on our website
  • Sending service messages
  • Surveys, statistics, development and protection of our services
  • Invoicing and other collection of payment
  • Enforcement of Odense Marcipan's trading conditions

Basis for processing your personal data

Our legal basis for the processing of your personal data for the above purposes is the following:

  • Fulfillment of contract for the purchase of goods or services (Article 6 of the Data Protection Regulation (1) (b))
  • Fulfillment of service contract (Article 6 (1) (b) of the Data Protection Regulation)
  • Consent in relation to the distribution of newsletters and marketing materials (Article 6 (1) (a) of the Data Protection Regulation)
  • Legitimate interest in being able to compile statistics, conduct research, improve and develop our services and products (Article 6 of the Data Protection Regulation (1) (f))
  • Legitimate interest in being able to issue service notifications (Article 6 (1) (f) of the Data Protection Regulation)
  • Legitimate interest in being able to define, defend and enforce legal claims (Article 6 (1) (f) of the Data Protection Regulation)
  • Legitimate interest in being able to collect and manage your information, including through your click behavior in relation to broadcast marketing and through cookies on our website (Article 6 (1) (f) of the Data Protection Regulation)

Transfer to other data controllers and transfer to data processors

In order to fulfill the above purpose, we may provide access to your personal information for third parties who, on the basis of a contractual relationship with Odense Marcipan, provide relevant services. These can be, for example, IT suppliers and email providers. Such service providers will only process personal data in accordance with our instructions in accordance with concluded data processor agreements.

In addition, your personal information will not be passed on to a third party without your permission. However, in certain circumstances and in accordance with the law, it may be necessary to pass on your personal data to:

  • The police
  • Lawyers
  • Auditors
  • Courts
  • Public authorities
  • Group companies

In connection with Odense Marcipan's development, the company structure may change, eg through the full or partial sale of Odense Marcipan. In the case of a partial transfer of assets containing personal data, the basis for the processing of the personal transfer of personal data is, in principle, Article 6 (1) of the Data Protection Regulation. 1, letter f, as Odense Marcipan has a legitimate interest in transferring parts of its assets as well as making commercial changes.

If your personal data is transferred to data processors or data controllers located in countries outside the EU / EEA that do not have an adequate level of protection, such a transfer will be protected by the EU Commission's standard contracts.

Deletion of personal data

We delete your personal information when we no longer need to process it for the fulfillment of one or more of the purposes set out above. However, the information can be processed and stored longer in anonymised form.


We use cookies on our website. You can read more about the use of cookies in our cookie policy, which you can find here.


We have implemented security measures to ensure that our internal procedures comply with the established security standards and applicable legal requirements. We try to protect the quality and integrity of your personal information in the best possible way. We have internal rules on information security, which contain instructions and measures that protect your personal information against being destroyed, lost, altered, against unauthorized disclosure, and against unauthorized access or knowledge of them. Confidential information, including card information, will only be sent in encrypted form in accordance with the Danish Data Protection Agency's guidelines.

Your rights

  • You have the right to gain insight into the personal data we process about you
  • You have the right to object to our collection and further processing of your personal data
  • You have the right to rectify and delete your personal data, however, with certain statutory exceptions, including the Accounting Act.
  • You have the right to request us to limit your personal information
  • In certain circumstances, you may also request to receive a copy of your personal information as well as the transmission of your personal information to another data controller (data portability).
  • You can revoke any consent you may have given at any time. We will then delete your information unless we can continue processing on other grounds. Our newsletter can be unsubscribed by clicking on the link at the bottom of the newsletter.

Links to other websites

Our website may contain links to other websites. We are not responsible for the content of other companies' websites or their practices in collecting personal information. When you visit other websites, you are encouraged to read the holder's privacy policy as well as other relevant policies.

Questions and complaints

If you have any questions about this Privacy Policy or if you wish to complain about the way we process your personal information, please feel free to contact us:

Odense Marcipan A / S
Address: Toldbodgade 9-19, DK-5000 Odense C
Tel .: +45 63 11 72 00

If your complaint is not resolved by us and you want to proceed with the case, you can complain to the Danish Data Protection Agency:

The Data Inspectorate
Carl Jacobsens Vej 35
DK-2500 Valby
Phone:+45 33 19 32 00

Changes to the Privacy Policy

We reserve the right to make changes to this Privacy Policy from time to time. You can see information about changes in the form below. The current privacy policy will be available on our website.


Simone Nielsen 6 February 2020

Website creation